Returns and Exchanges
At BRANDS FOR KIDS we do everything possible to make sure you are happy! If you are not completely satisfied with your purchase, you may return it to us within 14 days of receiving the goods and we will refund your full purchase price, less shipping and handling. To be eligible for a return, your item must be unused and in the same condition that you received it in. It must also be in the original packaging with all tags attached.
Please note that our inventory is often very limited so check with us first if you wish to exchange your item to make sure the desirable item is available in your size.
For the fastest return processing please send us an email to email@example.com with the item number, item name and whether you would like to have your item exchanged or you prefer a refund. Once you have received an email confirmation from us send your item to:
BRANDS FOR KIDS PTY LTD PO BOX 1170 Hawksburn 3142 Victoria
We’ll issue a credit in your original form of payment, less adjustments for shipping and handling as soon as we receive your shipment. Please note you will be responsible for paying the shipping costs for returning your item.
Several types of goods are exempt from being returned: products that are intimate or sanitary goods, health and personal care items, CD, DVD, software, video game, that has been opened. Gift boxes that have been opened. Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Only regular priced items may be refunded, sale items cannot be refunded. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.